© Provided by Evening Standard
Royal Mail will today start collecting parcels from doorsteps for the first time.
Royal Mail free collect from home You can view Sales Corner if your post count is 50 or more and you have been registered as a member for 60 days or more. You can post in Sales Corner if your post count is 250 or more and you have been registered as a member for 180 days or more. You can collect your item from your local Customer Service Point (CSP). Your card will give details of where this is and the opening hours. It will also tell you how long to wait before trying to collect. Find the CSP for your postcode. All our advisors are busy helping other customers. Please see our other ways to contact us here: Contact us. These cookies collect information about your browsing habits on this Website in order to make advertising both on this Website and other websites you subsequently visit relevant to you and your interests, to limit the number of times those adverts are served to you and to help measure the effectiveness of advertising campaigns. Royal Mail have launched a new service that will allow the public to send packages from home. Postmen will now be able to collect parcels for deliver from your doorstep, saving you the hassle of.
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For a fee of 72p, on top of standard postage, postal workers will collect up to five items per customer per day between Monday and Saturday
The parcels can weigh up to 20kg and can be a little over twice the size of most airplane hand luggage (61cm by 46cm by 46cm).
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The postal service, privatised in 2013, has struggled as businesses move away from letters to emails.
© Provided by Evening Standard It comes after the Royal Mail launched parcel boxes (PA)The coronavirus pandemic has also affected letter volume, with 1 billion less letters being sent in the five months leading up to August.
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However, Royal Mail's revenue still rose £139m during the same period due to an increase in parcel deliveries. Postal workers continued to deliver letters and parcels throughout lockdown.
Prior to the pandemic, the company had already tried to maximise its presence in the booming parcel market, launching parcel post boxes last year.
The move to doorstep collection was hailed by the postal service as 'one of the biggest changes to the daily delivery since the launch of the post box in 1852'.
The company has been testing its system in the west of England, but will now roll it out nationwide.
© Provided by Evening Standard Royak Mail workers delivered letters and parcels throughout lockdown (PA)Post office parcel prices. 'Royal Mail Parcel Collect is a fantastic step forward for all of our customers. It makes it easier to use our services than ever before,' said Royal Mail chief commercial officer Nick Landon.
Claire Roebuck-Sacks, a customer from Bristol who has used the service during testing, said: 'I used Royal Mail's Parcel Collect during the initial roll-out of the service in Bristol.
'The service was really easy to use, and it was a convenient way to send a gift to my aunt, particularly as I have a new baby, so time is precious.'
Pre-paid return packages can be collected for 60p per item.
Returns have become an increasingly important market for the postal system in recent years, as online shoppers want the chance to change the items they bought.
